Google IT Support Professional Certificate
Course 3 – Operating Systems and You: Becoming a Power User, Module 1 – Navigating the System (Basic Commands)
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This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place.
If you’re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google.
Course 3 – Operating Systems and You: Becoming a Power User
About the Course
In this course, you’ll learn how to use the major operating systems, Windows and Linux, which are a core component of IT. Through a combination of video lectures, demonstrations, and hands-on practice, you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you’ll be able to: – navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter. – set up users, groups, and permissions for account access. – install, configure, and remove software on the Windows and Linux operating systems. – configure disk partitions and filesystems. – understand how system processes work and how to manage them. – work with system logs and remote connection tools. – utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.
Module 1 – Navigating the System
Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS.
• List, change, remove and make directories and files in the Windows GUI, Windows CLI and Linux shell.
• Search for specific files and directories in Windows GUI, Windows CLI and Linux shell.
• Manipulate text in the Windows GUI, Windows CLI and Linux shell.
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